Shipping Policy

Processing & Shipping Time

At The Moment By Peakoe, we strive to deliver your order as quickly as possible.
All orders are processed and shipped within 5–10 business days after payment is confirmed. You’ll receive a shipping confirmation email with tracking details once your order has been dispatched.

Shipping Rates

We offer Free Shipping on all orders over $100.
For orders under $100, a standard shipping fee will be calculated at checkout based on your delivery location.

Delivery Time

Please allow 5–10 business days for your order to arrive after it has been shipped. Delivery times may vary slightly depending on your location and carrier delays beyond our control.

Order Tracking

Once your order ships, you’ll receive an email containing your tracking number so you can easily monitor your package’s journey.

Delays & Issues

We do our best to ensure timely delivery. However, The Moment By Peakoe is not responsible for shipping delays caused by the carrier, customs, or incorrect shipping information provided at checkout.

If you experience any issues with your order or tracking, please contact our customer support team — we’ll be happy to assist you.